If there are any issues with the ToolsCloud service that affect multiple customers, we’ll keep you updated here. Check back often if you want. If you’re experiencing problems accessing your environment, and it is not listed here, please open a support issue.

  • [December 17, 2013 – 6:50] AWS region sa-east-1 (Sao Paulo) is experiencing problems in a single availability zone. Some customers are affected by this. We’re currently working to restore services in other availability zones.
  • [July 26, 2013 – 18:50] Security patch was applied to some customers environment. A restart of the application server will leave some tools offline for a few minutes.